Jun
26

Facing the Creative Leadership Chasm

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Facing the Creative Leadership ChasmExcerpt from A-CHIEVE! (June 2011)

In last month’s “Top 3 Forward-Looking Global Trends” article, cultivating creative leaders was identified by 707 Chief Human Resource Officers across 61 countries as the #1 challenge facing organizations as they compete in the dynamic global marketplace (IBM’s 2010 “Working Beyond Borders” Study). 

In this issue, we were initially going to examine how cutting edge organizations aggressively develop their creative leadership bench strength. While conducting our research, Cornell University ILR School’s study “Recognizing Creative Leadership: Can Creative Idea Expression Negatively Relate to Perceptions of Leadership Potential?” (2010) caught our attention. Their statistically-driven and evidenced-based approach revealed the following three ‘Creative Idea Pitcher’ (aka Idea Pitchers) and ‘Leadership Potential Evaluator’ (aka Evaluators) outcomes:

Study 1: Idea Pitchers who presented creative (novel) and useful ideas were perceived as having less leadership potential by the Evaluators in a sample study involving employees working in jobs that required creative problem solving.

Study 2: Idea Pitchers who were presenting creative (novel) and useful ideas were perceived as being competent by the Evaluators, but having less leadership potential than Idea Pitchers who were presenting useful (but not novel) ideas.

Study 3: Idea Pitchers who were presenting creative (novel) and useful ideas were perceived as having leadership potential when the Evaluators were introduced to a ‘charismatic leadership’ definition (nonconformist and unique) prior to assessing the Idea Pitchers.

The study’s first conclusion…all things being equal, creative employees who are perceived as being charismatic ‘have a leg up’ on creative employees who are not perceived as being charismatic. In fact, being creative but not charismatic is a promotional liability. Why would that be the case?

The reality…organizations are not as receptive to filling leadership positions with creative thinker candidates even though, according to the study’s author, Jennifer Mueller, “There is research that shows that those who have their own creative ideas are open to them and know how to get creative ideas through [the organization].” Per Mueller “It is not easy to select creative leaders…it takes more time and effort to recognize a creative leader than we might have previously thought.” Mueller believes that negative creativity bias is fueled by traditional leadership philosophies. “The value that leaders bring to groups is in creating common goals so the group can achieve something. And goals are better the clearer they are – you don’t want uncertainty. So leaders need to diminish uncertainty and create standards of behavior for everyone in the group. And they create those standards by conforming to them.” But the negative bias doesn’t stop there.  Leveraging academic literature, Mueller found that creative people are labeled ‘quirky’, ‘unfocused’ and ‘non conformist’ in addition to being perceived as ‘visionary’ and ‘charismatic’. Mueller concluded “The fact is people don’t feel positive about creative individuals – they feel ambivalent about them.” The net result is that original thinkers may be overlooked “…in favor of selecting leaders who would preserve the status quo by sticking with feasible but relatively unoriginal solutions.”

The challenge…those leaders who were promoted based on their status quo styles “…now find themselves in a world that has vastly changed, one that requires much more creative responses and thinking” per Mueller. It’s no wonder that cultivating creative leaders was identified as the #1 hurdle facing organizations given the pervasive stereotypical barriers that are not generally recognized, understood or proactively addressed by most organizations.

What’s the solution? Mueller suggests that organizations consider the following:

  • “Leaders require multiple skills, and creativity is just one of them. Some creative people don’t have all those skills. But the challenge is to recognize those who do.”
  • “Many companies want to be creative and they just don’t know what they are doing wrong. Diagnosing that you are one of those companies is the first step in solving it.”
  • “There are some cultures where it is less of a problem than others. The question is, ‘How do you think about descriptions like ‘quirky’ and ‘unfocused’? If those traits are viewed only negatively, then you have more of a problem.”
  • “The fact is, some people are selected for a leadership [track], while others are not. So companies need to think about this issue, and their performance appraisal systems should change accordingly. Managers need help in understanding what stereotypes they might have in their minds and how to overcome them.”

How do you break through stereotypes? The very first step is to build awareness among your organization’s leadership ranks plus develop and execute an actionable plan. We recommend constructing executive/senior leader working sessions that are designed to:

  • Discuss creative leader characteristics and traits;
  • Identify those characteristics and traits that most and least align with your organization’s cultural norms;
  • For least aligned characteristics and traits, define realistic and tangible ways to break through cultural barriers;
  • Identify your creative leader talent pool plus how to embrace, foster, develop, leverage and perpetuate pool candidates; and
  • Commit to and execute a Plan of Action that cultivates your organization’s creative leaders on a sustainable basis.    
  • Where do you start? We’ve compiled the following creative leader characteristics and traits that you may wish to introduce during your working sessions – creative leaders:

    • Carve out time for creativity – they dive into their ‘creative zone’ on a regular basis and capture their ideas and thoughts for immediate or future use
    • Are hard working and persistent – they invest the time, energy and stick-to-it-ness required to achieve the vision
    • Think independently — they are non-conformists and require less social approval than most people
    • Use imagination and intuition – they think about the endless possibilities and heavily rely on gut feel
    • Are curious and inquisitive – they relentlessly ask probing questions and dig into areas that are considered culturally unpopular or ‘off limits’
    • Challenge rules and assumptions – they consistently question, debate and dialogue around boundaries, essentials and sacred cows including “No, because I said so”, “No, we can’t do that” or “We’ve always done it this way” thinking
    • Explore options and invent solutions – they enthusiastically and optimistically identify and tackle opportunities and problems because it’s fascinating, motivating, challenging, solvable plus a natural part of organizational life, aka continuous improvement
    • Suspend idea generation judgment – they encourage ideas to take shape, even the crazy ones, as the ideas develop into something value-add and useable
    • Look for patterns – they look broad and deep, break complex topics into component parts, explore cause and effect scenarios and outcomes and make connections that are not obvious to others
    • Take risks and make mistakes – they experiment, improvise, take mental detours, learn, reassess, readjust and forge ahead
    • Are impatient and intolerant – they will try to help others see and act on ‘the possibilities’, but they will quickly dismiss those who have not ‘jumped on board’ within a reasonable timeframe
    • Ignore whiners – they develop an appreciation for those who take action and tune out those who complain  
    • Celebrate the atypical – they enjoy working in environments and devising solutions that add value in ‘against the grain’ ways – it fuels their creative energy!

    Check out this article plus more in A-CHIEVE! (June 2011).

    Comments

    1. Angie Hoefer says:

      I have been working in corporate America for over 30 years and have seen many changes. Being creative in 2011 is a must. I love this article. Companies that stay with the status quo will soon dissolve into nothing. Just look at how technology has changed and the differences in our world over the past 50 years. I just hope we have enough creative people going forward to keep the changes coming and corporations to keep evolving.

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